28 November 2008

Counter Offers - To Stay or Not to Stay

Deciding to change jobs can be an exhausting task. First, you have to compile a CV, then search career portals and publications, apply for the job, prepare and go for interviews, and perhaps face the disappointment of being told that the position has went to another candidate. Then, one day, you get the call that changes your career path: your interview was successful and you’ve got the job!
You gather the courage to hand in your resignation, and when you do, your employer makes you a counter offer. You accept the counter offer and look forward to brighter days.

Unfortunately, not all counter-offer stories end happily. Sometimes, it ends in regret and bitterness. What can you do to ensure that you are making the right decision by accepting a counter offer? And how can you avoid “stayer’s-regret”?

First things First
Think about what it is that made you want to switch jobs in the first place. If there are factors that cannot be changed, then you might want to reconsider staying at your current job. Management style, fellow employees’ attitudes, company structure and physical location are examples of factors that cannot be changed. Workload, working hours, desk space and remuneration are factors that are negotiable.

Promises, promises
Be absolutely certain that what you are promised is not only delivered, but also deliverable. A manager promising to change their management style is not practical; a pay increase and benefits are – but ensure that you receive that which was promised to entice you to stay. If possible, get those promises in writing.

Paper Trails
Should you decide to stay at your company and accept a counter offer, ensure that the necessary paperwork is in place. You might need a new contract drawn up, indicating changes that were made or promised. Remember that negotiating is simply not enough – promised changes have to be in writing. Ensure that you have valid written proof of that which you were promised.

Growth Potential
Are you utilising your skills in your current position? Are you growing as a professional, facing new challenges and learning new skills? Before you say “I stay” remember that stagnation is the number one frustration factor for forward thinking career minded individuals. If you enjoy the company that you work for, but feel stagnant in your position and see no more room for growth, then it is probably a good idea to move forward.

Decisions
A counter offer is like receiving another job offer. Look at your current company as well as the other company(ies) that you were thinking of moving to. Make a list of reasons why you should work for either company, and then weigh up the pro’s and con’s. This should give you an idea of which position is best for you. It should also give you a good idea of what needs to be addressed when making such an important decision – and remember that it’s often the little things that count, so list everything.

From here on forth
Being made a counter offer by your employer is a huge compliment – it makes one feel valued and appreciated. Deciding to accept a counter offer means that your employers have faith in you and that they recognise your contribution to the company and would like you to be part of their organisation. Remember that you still need to work hard and continue your efforts. Most of the time, making the situation work in your best interest is up to you. As the old adage goes, “the ball is in your court”.

Successful implementation of changes in one’s job takes effort, hard work and the right attitude but it also depends on management and company co-operation. Deciding whether to accept a counter offer or to move on to another job is an extremely important decision, so think carefully before making your decision.

Good Luck!

21 November 2008

Introducing Secretary Dinners

Ever heard of TV Dinners? I am putting a new spin on that, and creating 'Secretary Dinners'. :-)
Once in a while, I will add one of my own recipes to the blog.I have tried to keep to recipes that are simple, cost effective, easy to make and that are not time-consuming. Enjoy :-)


Photo Credit: David Farabegoli

Tuna Pasta Dish

Ingredients:
1 Small Onion, chopped
1 Greenpepper, chopped
2 Tomatoes, chopped
1 Cup chopped Mushrooms
2 Tins Tuna, drained
2 Tins Mussels in brine
1 Cup grated Cheese
White Sauce
Half packet cooked Macaroni Pasta (al dente)
Olive oil or Butter to fry
3-4 Tablespoons unwhipped cream (optional)


Instructions:
In a heated pan, melt a generous portion of butter or pour in some olive oil. Add chopped onions and fry until onions are transparent. Add chopped green pepper and fry until soft. Add drained tuna and mussels in brine. Do not drain the mussels; add the brine as well. Fry for a few minutes. Add mushrooms and tomatoes and simmer on low heat for 10 minutes. If you are adding cream, add this to the mixture now.
Meanwhile, pour the pasta into a pasta dish. Remove tuna mixture from heat and pour over the pasta. Add white sauce on top of this, and sprinkle the cheese on top.
Bake in the oven until cheese is melted.
Serve with a fresh green salad.

Bon Appetit!

14 November 2008

The Art of Listening

Listening is a skill. It is a skill made perfect by practice and conscious decision.

In the fast paced corporate world, simply 'hearing' is not enough - we need to listen.

Every day, we are inundated with information and instructions, and we need to listen – and listen well. Often, the consequences of not listening well, can be devastating to an Assistant’s track record. I know of a Secretary who once booked flights to a totally incorrect destination – simply because she did not listen. She cost the company money and she wasted plenty of time. She could have prevented this, if only she had listened to the instructions given to her.
Try to listen to the instructions that are given, and to act according to what is expected of you.
Listening is one important skill that we, as Assistants, need to exercise and develop every day, all day.

Remember that a good Assistant hears, but an excellent Assistant listens.

Here is an example of what happens when someone does not listen to instructions:

Click on pic to enlarge Photo Credit: Unknown

Have a fabulous Friday ... and don’t forget to listen :-)

07 November 2008

Salary Reviews

The end of the year is drawing very near and so, too, is the time for Salary Reviews.
How can you ensure that your salary increase is in proportion to the work that you do?
A salary review is often perceived as a reflection of one’s work.
If you are satisfied with your salary increase, then well done.
If, however, you feel that your salary increase does not justify the quality and quantity of the work that you do, then you need to manage the situation.
Below are a few tips on how to deal with addressing this (often sensitive) issue:

Gather courage
Gather courage and address the issue.
I once received a salary increase that I felt was not proportionate to the work that I was doing. It took me 10 months to gather the courage to speak to my employers. When eventually I addressed the issue with them, I received the increase that I had wanted all along. I lost 10 months worth of pay increase, simply because I did not have the courage to speak up. I still grit my teeth when I think of that. Don’t make the same mistake.

Do it now
Don’t waste time – address the issue as soon as possible. The longer you wait, the more difficult it becomes to talk about it. You don’t want to waste money by waiting until next month, or for when you think the time is right. Make that appointment with your boss and voice your concerns – and do it now.

Prepare
You’re a professional and you will need to handle the situation like a pro – so prepare yourself well:
Dress the part
Have all necessary documentation with you
Have print-outs of necessary paperwork
If you are using graphs or tables, have these with you

Remember your manners
Be nice but firm. Be courteous but unwavering. Don't back down, but don't become defensive. Remember your professional manners, and it will be that much easier to deal.

Have written justification
Make a list of all the important work that you have done. Have you saved the company lots of money in the past year? Then make a list of this and present it. Have you handled tricky situations with ease? Make sure that your boss knows of this. Have clients complimented you on your excellent service? Show your boss how much your clients value you. Make a list of all of this and present it to your boss during your meeting.
Once your boss sees – in writing – the work that you do, and the value of that work, it will be easier to grant you that pay rise.
If you don’t have a list of valuable contributions, then now is the time to start on it.

And remember
You’re worth it!

Good luck!